1. Add the document
Drag it or choose it, then file it in a new case, an existing case or My due dates.
Features
Everything about a situation, in one place.
Nine features available in the application, one by one: what they are for, how they work in three steps and what they do not do.
From a document to your next step
One possible journey, to adapt to your situation.
- 01
Gather
Add the document you received or your question to a case. Keep the original so you can compare it.
- 02
Check
Review passages, amounts and dates against the document and, where needed, the responsible source.
- 03
Prepare
Note what is missing, track a due date or draft a letter that you review before taking the next step.
Nine features that work together
Every feature already exists in the application. Each section shows how it works and what it does not do.
Document analysis
Reading the text, amounts, dates, questions and next step.
Cases, groups and categories
One case per situation, filed like in a cabinet.
Letters and signed PDFs
A letter ready, formatted, signed and kept as PDF.
Due dates, payment plans and reminders
What is paid, what remains and the next date.
Support in your country and next steps
Some Belgian support leads to check; coverage is not complete.
Lucie, the AI assistant
Help with reading information you choose yourself.
Email import and reply tracking
Your emails in the right case.
Four languages, accessibility and mobile
French, Dutch, German and English, everywhere.
Security and privacy
Cases and choices about sharing in the application.
Document analysis
Add a letter, invoice or contract as a PDF, photo, Word or Excel file. Zelnest reads the text, even on a photo, finds amounts, dates and references, then suggests questions to ask and a next step.
2. Zelnest reads it
PDF text is taken as it is; a photo or scan is read optically, page by page.
3. You see what matters
Type of document, parties, amounts, dates, points to check and a possible next step, with the original passages.
Limits
A reading can contain errors, especially on a blurry photo. Zelnest does not say whether an amount is owed or whether a legal deadline applies. Compare with the original and ask a professional before an important decision.
Cases, groups and categories
A case brings together the documents, notes, letters, emails and steps of one situation. You file your cases in groups and categories, like a cabinet and its drawers.
1. Create a case
Give it a name and a type, or create it straight from a document or from emails.
2. Add what belongs to it
Documents, notes, suppliers or creditors, letters and steps.
3. Find everything
Search across the whole application and filter by group and category.
Limits
Zelnest files nothing and merges no case unless you choose to. Deleting a case does not touch your due dates or the payments you entered.
Letters and signed PDFs
Prepare a letter from a document or a blank page. Format it, add your signature and keep the final version as PDF in the case.
1. Choose the step
Request for supporting documents, breakdown of charges, reasoned dispute, payment plan proposal or a letter of your own.
2. Write and review
The text stays editable and is saved automatically. You add a text or handwritten signature.
3. Finalise as PDF
Preview, download and, if you decide to, sending from your own mailbox.
Limits
Zelnest sends nothing without your confirmation and does not guarantee the legal effect of a letter. A signature image is not a certified electronic signature.
Due dates, payment plans and reminders
Follow your invoices and expenses, one-off or recurring, private or business. Zelnest shows you, year by year, what is paid, what remains to pay and the next due date.
1. Add a due date
Amount, rhythm, first date and, if you wish, the document and the supplier.
2. Follow the year
Total, already paid, remaining, overdue and next date, by group and category.
3. Organise payments
An accepted payment plan, instalments you mark as paid and an email reminder before a date.
Limits
Zelnest makes no payment and cancels no contract. An instalment marked as paid is your statement, not bank proof.
Support in your country and next steps
Zelnest helps you explore some support schemes in Belgium. France, Luxembourg and the United Kingdom are examples of countries under consideration. Zelnest does not yet offer a search for those countries, and coverage is unconfirmed. Check the conditions with the responsible organisation before applying.
1. Describe your situation
In the application, enter details that may help find possibilities. An answer does not confirm that you qualify.
2. Check the source
Read the conditions and dates on the responsible organisation's website. Information shown by Zelnest may be incomplete.
3. Prepare your application
Gather your documents and questions. Check the form and process with the responsible organisation.
Limits
The list is not complete. Zelnest does not guarantee eligibility, an amount or a deadline, and does not apply for you. Only the responsible organisation decides.
Lucie, the AI assistant
Lucie is designed to help examine information you choose to share. Check her answers against your documents and the sources.
1. Choose information
In the application, you choose what to share for the conversation. That choice stays in place for later messages; new documents are not added automatically.
2. Ask your question
Lucie uses the shared context to prepare an answer. Sometimes she may not be able to answer.
3. Check the answer
An answer may be incomplete or wrong. Return to your documents and the sources before taking action.
Limits
Lucie does not replace a professional. Her answers are not legal or administrative decisions. Checking references does not guarantee a correct or complete answer.
Email import and reply tracking
Bring your email exchanges into the right case, with their attachments, and see when a reply arrives.
1. Choose the source
.eml files or your connected mailbox, read-only.
2. Select the messages
Review the selection and remove what does not belong to the case before confirming.
3. Follow the replies
With your permission, replies to known threads are detected; a doubtful case is put to you.
Limits
Zelnest does not change your mailbox and sends no email automatically. The same address is not enough to link a message to a case.
Four languages, accessibility and mobile
Use Zelnest in French, Dutch, German or English, on a computer or a phone.
1. Choose your language
It applies to the interface, to Lucie and to reading documents.
2. Read in your language
An indicative translation of documents, with the original always available.
3. Use it everywhere
Layout for small screens, keyboard navigation and installation as an app.
Limits
Translation is indicative: the original prevails. Accessibility has not yet been fully audited.
Security and privacy
Zelnest aims to protect your cases. In the application, you choose what information to share with Lucie.
1. Open your space
The application requires sign-in to access cases.
2. Choose what to share
Before a conversation with Lucie, you choose the initial information. If you decide to change that sharing, the application asks you to review your choice again.
3. Check before acting
Review the documents and suggestions. No security measure removes every risk.
Limits
No system is infallible. This website does not give access to cases. Check how information and backups are handled, and how long they are kept, in the applicable privacy information.
Help with preparing
Zelnest helps you read and prepare. Check information and draft letters yourself before taking action. The available features are described below.
Another question?
Answers to the most frequent questions are gathered on one page.